FAQ

Our product contains dental grade ingredients that are convenient and easy to use.  By applying the whitening gel on the teeth you want to whiten and using the LED mouthpiece, you will get great results.

The Sol teeth whitening gels are all made in the USA.  We believe in quality that is affordable and made sure the ingredients in our gels are clean and safe for you to use.  Our teeth whitening system also includes a specially made turbo whitening pen for fast results AND a remineralizing pen to protect your new bright smile.

To apply the formula, uncap the top of the whitening pen then twist the base.  When there is a small amount of gel visible at the tip, apply an even layer on the teeth you want to whiten.

The amount of formula that is used may vary depending on teeth size.  A good rule of thumb is to apply a thin layer of gel on the front surface of the teeth you want to whiten.  Be sure you cover the whole tooth surface and wipe off any gel that is on your gums or lips.

The turbo whitening pen is our strongest formula and should be used for faster results. We recommend using the regular whitening pen for minor stains and maintenance while the turbo whitening pen should be used for deeper stains that are difficult to remove.

Most people who follow the treatment instructions for any of the Sol whitening gels rarely experience sensitivity or discomfort.  However, if sensitivity or discomfort occurs, we recommend waiting 24 hours before using the products again.  If you want to reduce sensitivity, using the Sol Remineralizing Gel for 5 - 10 mins before whitening treatment or after whitening treatment is recommended.  Using less gel or a lower strength gel can also help alleviate the issues.

We recommend that you do not eat, drink or smoke for 1 - 2 hours after treatment.

The Sol whitening gels are safe for crowns, veneers and fillings, but will not whiten them.  It may help remove surface stains on them but will not change the shade of your restoration.  We recommend whitening your teeth before any restorative dental treatment.

We recommend using the product for a maximum of 14 days for optimal results.  It is important to avoid staining your teeth from foods and drinks such as coffee, tea and wine during treatment. After your 14 day treatment, we recommend to wait at least 30 days before starting treatment again.

We recommend whitening your teeth after brushing and flossing before bed.  This way you are minimizing the chances of staining your teeth right after treatment.

The gel should give results for 1 year from the purchase date.  We cannot guarantee the effectiveness of the gel after 1 year and recommend to store the products in a cool and dry place.

We recommend wiping any whitening gel off your gums or lips. We also do not recommend ingesting any of the whitening gel but if in an event you do ingest a small amount, you should not experience any ill effects.

Please allow 3-8 days for all US shipping. The amount of days for delivery may vary depending where you are located and the shipping method you select. For more information for US and International shipping, we encourage you to refer to the shipping section of our website.

Yes, we ship all over the world.
All international orders will incur a shipping fee reflected upon checkout.  We cannot guarantee shipping times due to the lack of control of custom delays.  International orders maybe subject to import taxes/duties when arriving in your country and must be paid by the recipient.  Sol Oral Care is not responsible for paying any customs or import fees if there are any.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Please refer to our refund policy to see if your order is qualified for a return.